What Our Clients Say
Testimonials from previous Conference & Event Organisers.
I hope that you are well. I am just getting in touch regarding the Chronic Conditions event that we ran with you yesterday. The reason I am writing is because I wanted to make some comments about Valeria Zimenkova, whom I believe you manage.
If you are not aware, I managed the Chronic Conditions event from approximately two weeks ago until the completion of the event – as we recently took the event over from another organisation. I have worked in events (and therefore with venues) for many years and I can honestly say that I have never previously worked with anyone from any venue who has been so utterly helpful. Valeria made the process incredibly easy – she answered all my questions promptly and thoroughly, both before the event and onsite – nothing was a problem for her and nothing was too much to ask – she also gave us the flexibility we needed.
Despite the potential difficulty of taking over an event two weeks beforehand, she made the whole process very smooth and easy for me, for which I am very grateful.
Whilst we do not usually use venues of your size (most of our London events are much bigger), I have recommended the venue to people I know in events from other organisations, based partly on the excellent facilities, but also, largely, on the great service received from Valeria. I hope that she will get a great big Christmas bonus! But failing that, I wanted to make sure you know what a massive asset to your venue(s) Valeria is and what great customer service she provides.
Regards, Kyra Jones
At Cavendish Conference Venues, we are always pleased to hear ‘how we did’ from our customers, it’s an important part of what helps us to continuously improve our service. We can only ‘better’ ourselves through the Positive and Negative comments from our clients and we do strive for perfection. From a survey of 500 clients 95% said they would be back and the balance of people said their event was a one off only, so we must be doing something well.
Have a look at what our recent customers have said about how their events went in our Conference Centres. If you’ve held an event with us we would love to hear your comments and any suggestions on how we could improve our service. Please email us at: email@example.com All comments are gratefully appreciated.
At Cavendish Venues we are committed to exceeding your expectations, and with over 93% repeat business we know we're doing something right!