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In June 2024, Cvent surveyed just over 500 event professionals, aiming to identify key insights regarding event planners' intentions for booking a London conference venue in 2025.
The Most Important Factors in Booking a London Conference Venue:
- 34% responded that the total cost is their most important consideration.
- 94% are prepared to pay more when event planners know the staff and service levels.
- 80% of planners want responses to their RFPS in four days or less.
- 20% cite getting an adequate response by their due date as the top challenge in the sourcing process.
- 26% of planners say that a poor attendee experience would deter them from returning to a venue in the future. Of this 26%, 32% believe that a poor attendee experience is a consequence of venue staffing shortages.
Key Factors in the Booking Process for London Conference Venue:
- 23% say the biggest challenge is understanding how the event space will meet their needs.
- 21% say the most difficult part is researching the specs, capabilities, and amenities.
- 22% referring to venue websites and 18% venue sourcing platforms.
- 46% report that images and videos of meeting room specifications are the two top influential factors (46%).
- 23% report that a poor booking or contracting experience would prevent planners from returning to an existing hotel and venue.
Here at Cavendish Venues, we are committed to providing the best customer service in all of our Central London Venues. Every month, we monitor our repeat booking levels. We are proud that in all of our venues, which have been open for over a year, so far in 2025, 83% of all bookings are coming from repeat clients. If you are looking to book a conference or meeting, please get in touch now on 0207 706 7700 or enquires@cavendishvenues.com.
