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Delegates just keep getting lost

November 6, 2007

Arrived this morning, not first thing thank goodness, to find a stream of delegates arriving for a conference, which was not and never had, been at any of our venues. We were hosting a few events; one to do with lifts the other Maritime Pollution etc. The delegates were adamant there was a Pensions Conference being hosted by the Institute of Chartered Accountants at our venue, we searched their website, nothing listed, called them, switchboard closed until 9.30am. Eventually one of the delegates got hold of another colleague who had been sent an update saying the event was being held at a completely different venue. We then packed them all of in taxis to the new place. The whole process took perhaps an hour. Such is the life of a venue manager, every day different, always the unexpected

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