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No Hidden Costs – Guarantee.

February 2, 2022

No Hidden Costs Guarantee.

We are trialling a no hidden costs guarantee. Initially for our smaller conference and meeting rooms, the aim is to roll this initiative out for all events. What we mean is that the price you see on the contract is the price you will pay, UNLESS you as a client change / add to the brief! As a group of conference and meting venues in Central London we think this is important for lots of reasons:

  • Customer Service – we believe we offer some of the best customer service of any venue in London. Part of good customer service is being open and transparent, this guarantee is part of that.
  • Simplification – we amongst others (here) have noticed that conference and meeting contracts are getting ever more complicated. Lots of venues are trying to recoup losses incurred during the pandemic, cancellation clauses are becoming more onerous, hidden charges more prevalent. We want our customers to come back, if you as a customer get hit by unexpected charges that’s unlikely.

Please mention this guarantee at the time of booking.

If you are looking for superb venues backed up by some of the best customer service available anywhere in Central London please get in touch, see HERE

Bookings & Enquiries

Whether you need help planning your event, have a question about one of our venues or want to make a booking, our friendly Venues Team are here to help.

+44 (0)20 7706 7700

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At Cavendish Venues we are committed to exceeding your expectations, and with over 93% repeat business we know we're doing something right!

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