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No Hidden Costs Guarantee.

January 2, 2018

No Hidden Costs Guarantee.

We are trialling a no hidden costs guarantee. Initially for our smaller rooms, the aim is to roll this initiative out for all events. It’s a little more complicated than meets the eye for two reasons; No- two events are alike particularly when it comes to the larger events. Secondly what’s a hidden cost to one person is glaringly obvious to another. For example, overnight hold, if a client books a two day conference and doesn’t mention that they are using the evening in-between or have exhibition stands, then when they come back latter to ask for the evening and are told there is a charge is this a hidden cost?

What’s included in a room hire quote:

  • Room Hire (to the specified times)
  • Room set out as per the contract (numbers / seating style etc)
  • Unlimited Wi-fi (in all venues we have 100mbg up and down, however it isn’t exclusive)
  • Unlimited Still & Sparkling Water
  • Delegate Packs etc
  • Storage of Organisers material for a reasonable time pre and post event
  • Air Conditioning etc
  • Flip Chart

Please mention this guarantee at the time of booking

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+44 (0)20 7706 7700

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